Assistance from the Outset: Prompt Aid in Bergisch Gladbach

In the vibrant city of Munich, two dedicated professionals, Martina Maurer and Irene Rütenauer, are working tirelessly to make a tangible difference in the lives of young families. United by a deep conviction that their work matters, they lead the Early Support Services team, a network of over 50 partners including family education centres, midwives, and counseling services.

The Early Support Services team is present where young families are, offering support in hospitals, homes, city hall, daycare centers, and even birth clinics. Martina Maurer, a key figure in this initiative, often finds herself answering numerous inquiries and deciding flexibly where she is needed most, even extending her support into the evening hours.

Martina's role extends beyond mere referrals. She organises household help, accompanies families in difficult situations, and provides initial orientation to new parents in the city's birth clinics. Her work is not just about providing services; it's about being there for young families in their time of need.

Irene Rütenauer, on the other hand, focuses on building and maintaining a strong network. She organises network meetings, initiates city campaigns, and brings new offers like a single parents' café to life. Her success is evident in the encounters within the network and the self-drawn pictures she receives from grateful children.

The Early Support Services aim to make offers visible, bundle them, and develop them together. The growing awareness of the relevance of these services within the city administration and in the public makes both Martina and Irene optimistic about the future. However, it's important to note that the funding for these services mainly comes from state funds, and it's not a given.

For more detailed information on the Early Support Services, including contact persons for counseling and support, visit the city's website or the family information portal. Martina finds it a great gift to accompany young parents on their journey, and it's clear that her sentiment is shared by Irene and the entire Early Support Services team. Their dedication and hard work are making a real difference in the lives of young families in Munich.