Boosting Participation in Learning: Enhancing Involvement at Volvo Group
Volvo Trucks, a leading manufacturer in the transportation industry, has partnered with Class Technologies to revolutionize their virtual instructor-led training programs. The partnership aims to address the challenges faced in replicating the high engagement of in-person training sessions in a virtual setting.
Volvo Trucks, with its two US locations in Dublin, Virginia, and Greensboro, North Carolina, was seeking a solution that would maintain the hands-on, collaborative aspects that make their sessions so effective. Class Technologies, a company specializing in online learning and virtual instructor-led training, has provided just that.
Improved Efficiency and Engagement
Class Technologies' platform offers features that save time and improve efficiency. Volvo employees can revisit training recordings as if they were in a live session, enabling them to review and reinforce their learning at their own pace.
The platform's Learner Engagement Scoring allows Volvo instructors to track participation and take immediate action to re-engage disengaged learners. This real-time engagement tracking and analytics allow instructors to course-correct in the moment, ensuring no one falls through the cracks and every learner gets the support they need to succeed.
Holistic Approach to Learning
Class Technologies' tools create a virtual training experience that doesn't just check a box-it creates real impact for Volvo's employees, trainers, and entire learning program. The holistic approach enables a better learning experience and outcomes for Volvo Trucks.
Key findings from Class's training show that teams were more engaged by using polls, whiteboards, and reactions to create an interactive experience. Volvo Trucks is using these interactive tools to make their virtual training more dynamic, engaging, and personal.
Real-time Collaboration
Class Technologies provides real-time engagement tools like live polling, reactions, breakout rooms, and whiteboards for Volvo trainers. These tools foster discussion, interaction, and shared learning, recreating the same level of interactivity so learners can practice skills, collaborate, and ask questions in real-time.
Moreover, the platform integrates seamlessly with the platforms Volvo was already using, such as Microsoft Teams and Cornerstone, making the transition smooth and efficient.
Data-Driven Insights
Volvo Trucks was looking for a data-driven way to track participation, ensure their training was having the desired impact, and make real-time adjustments to keep learners on track. Class Technologies' session analytics dashboard provides detailed reports on attendance, interactions, and learner engagement levels for Volvo's trainers.
A use case of Volvo's implementation of Class Technologies includes their sales and technical training programs, where trainees share their backgrounds, connect with one another, and build camaraderie. This collaborative environment fosters a sense of community and encourages active learning, further enhancing the effectiveness of the training.
In conclusion, the partnership between Volvo Trucks and Class Technologies is transforming the way training is delivered virtually, ensuring that the hands-on, collaborative aspects of in-person training are not lost in the transition to the digital world. The result is a more engaging, interactive, and effective learning experience for all involved.
