Collaboration Between Clinical and IT Teams Enhances Quality of Patient Care as Demonstrated in New Videos

In the ever-evolving landscape of healthcare, collaboration and innovation are key to delivering better patient care. Three renowned healthcare systems - the University of Miami Health System, Providence, and Northwell Health - are setting examples of how technology and data analytics can revolutionise healthcare delivery.

Dr. Lisa Gwynn, the medical director of the University of Miami Health System Pediatric Mobile Clinic, has been at the helm of providing medical care to uninsured children and their families in Miami-Dade County since 1992. The mobile clinic, a pillar of community service, focuses on providing essential healthcare services to those who might otherwise go without.

Across the country, Providence, with hospitals spread across Alaska, California, Montana, New Mexico, Oregon, and Texas, is leveraging technology to enhance its patient management, particularly during the COVID-19 pandemic. Dr. Ari Robicsek, the chief medical analytics officer at Providence, oversees the use of data analytics tools that provide real-time insights on hospital staffing levels, patient volume, and the supply of personal protective equipment and ventilators.

The latest episode of the "Connected Care" series, a platform that explores clinical mobility and telehealth, features New York-based Northwell Health. Prior to moving to Microsoft Teams for improved clinical communication and collaboration, Northwell Health's clinical staff relied on a patchwork of solutions including pagers, phones, and paging systems. The transition to Teams has streamlined communication, making it easier for care teams to collaborate.

Sophy Lu, senior vice president and CIO at Northwell Health, emphasises the importance of mobility for seamless communication and collaboration. To complement Teams, Northwell Health has developed an intelligent virtual assistant. Mobile devices have also been rolled out to nursing staff, enhancing their ability to stay connected and respond promptly to patient needs.

The collaboration between clinical and IT teams at these three healthcare systems has led to improved patient care through enhanced data integration, streamlined clinical workflows, and better use of technology to support clinical decision-making and patient outcomes. Technical support from the IT department and the telehealth vendor is crucial for the University of Miami Health System Pediatric Mobile Clinic, ensuring it can continue to deliver essential services to the community.

The next episode of the "Connected Care" series will highlight Providence's use of cloud technology, showcasing how it is enhancing data analytics and patient management. The series, which started with a focus on clinical mobility and telehealth in its first episode, continues to explore the transformative impact of technology on healthcare delivery.

Collaboration Between Clinical and IT Teams Enhances Quality of Patient Care as Demonstrated in New Videos