Interview with Allon Mason, UserWay's CEO
UserWay's AI-Powered Content Moderator Enhances Website Accessibility
UserWay, a Delaware-based company, has developed an AI-powered content moderator designed to improve website accessibility. The tool, which currently supports multiple major languages including English, Spanish, French, German, Chinese, and Arabic, could be a game-changer for companies using cultural lexicons to sell products.
The moderator, which does not use Transformer-based models like GPT-2 and GPT-3, scans all pages selected by the site owner in real-time. Initially, the scan takes minutes to a few hours depending on the site's size. Once the scan is complete, the site owner receives real-time updates when a new term is flagged on their site.
The moderator is equipped with traditional context detection based on classical AI decision trees and word stemming. It can detect context and nuances, such as African-American Language (AAL), and checks for accessibility violations on the scanned pages.
UserWay's moderator adds new words for inspection after they have been vetted by an internal process and advisors, including Dr. Israel Charny. The moderator's analysis improves over time with more data collected, allowing it to identify bias and sentiments more accurately.
The moderator allows for more thought and consideration, giving full control to the user. Site administrators can accept or edit the new words for moderation. Their responses are used to improve the moderator's suggestions.
At the moment, UserWay focuses on English terms, but distinguishes between different English-speaking countries. There are no plans to include other languages at this time, but UserWay may add automatic language detection in the future to detect settings and apply them.
Allon Mason, CEO of UserWay, discusses their new AI-powered content moderator that reduces biased, discriminatory, and racially-charged language. The tool could be particularly beneficial for companies using cultural lexicons to sell products, as it could help them avoid contextual harm.
It's worth noting that the moderator does not make decisions for the user. Instead, it provides suggestions for the site owner to review and accept or edit as they see fit. This approach ensures that the user maintains full control over their content.
In conclusion, UserWay's AI-powered content moderator is a valuable tool for enhancing website accessibility and reducing biased, discriminatory, and racially-charged language. As the tool continues to improve and expand its language support, it could become an essential resource for businesses and individuals alike.
