Online reports detailing issues with the street lighting system on Pforzheimer Street
In the city of Pforzheim, residents now have a convenient new way to report streetlight outages. The city's utility company, Stadtwerke Pforzheim, has introduced an online portal called Störung24.de, making it easier than ever to ensure safety during nighttime hours.
The user-friendly Störung24.de portal can be accessed on both desktop and mobile devices via the Apple App Store and Google Play Store. Citizens can use the portal to report streetlight outages directly, simply by clicking or tapping on the corresponding light point.
To make the process even more efficient, users can include an optional photo of the location when reporting an outage. This feature is available both on the web portal and the Störung24.de app.
The Störung24.de app offers the same functionality as the web portal, allowing users to select the exact location of the streetlight outage. Entering "Pforzheim" will lead users to the correct region. Individual light points are displayed with green location markers, providing a certain level of detail.
The Störung24.de portal and its corresponding apps are developed by PH Networks AG, an IT service provider based in the Lucerne region. The platform development is led by Eric Müller, and the management is handled by Gerardo Cicchetti.
The introduction of the Störung24.de portal by Stadtwerke Pforzheim is part of their commitment to addressing malfunctioning streetlights and improving safety in the city during nighttime hours. The quick resolution of outages is a key benefit of this new system, ensuring that Pforzheim remains a safe and well-lit city for all its residents.
The utility company announced the use of the Störung24.de portal on their Facebook page, inviting citizens to take advantage of this new resource. With its easy-to-use interface and convenient reporting system, the Störung24.de portal is set to make a significant positive impact on the city of Pforzheim.
