Partnership Announced Between Chargebacks911® and cside for Advanced Chargeback and Client-Side Security Solutions for International Retailers

In a move aimed at bolstering the security of online merchants, Chargebacks911 and cside have joined forces in a strategic partnership. This alliance is designed to offer proactive solutions that manage and prevent disputes, recover revenue, and provide detailed evidence on web users for compelling evidence.

The partnership is particularly significant in light of the increasing threats posed by chargeback fraud and client-side web attacks. According to a study by Chargebacks911, 75% of all chargebacks are instances of abuse or misuse, yet merchants only have a net recovery rate of 18%.

One of the most notorious examples of such attacks is the British Airways hack in 2018, where malicious JavaScript was injected into the airline's website and app, exposing data from about 429,612 customers. Similarly, the Polyfill.io acquisition in June 2024 affected over 490,000 websites, with attackers maintaining access to sensitive traffic for more than four months before shifting tactics.

The partnership combines Chargebacks911's expertise in chargeback prevention and remediation with cside's client-side security platform. This synergy aims to help merchants reduce chargebacks, prevent fraud, and shore up website vulnerabilities.

In addition to protecting against fraud, the partnership will ensure industry compliance with the latest payment rules and regulations, including real-time enumeration attack identification and prevention. This will help merchants operate with confidence, knowing they're covered on both customer protection and revenue protection fronts.

The partnership will also help merchants capture better payments flow data and device fingerprinting, providing them with valuable insights to enhance their security measures. Furthermore, it will provide layered protection against threats like friendly fraud, operational inefficiencies, browser-based supply chain attacks, and fraudulent activity triggered through compromised third-party scripts.

This strategic partnership is expected to be beneficial for merchants under the Visa Compelling Evidence 3.0 and Mastercard First-Party Trust Program. Mastercard's report found that nearly 1 in 5 small businesses impacted by chargeback fraud had to file for bankruptcy, with another 17% closing their doors permanently.

By addressing the real-world issues merchants struggle with daily, from friendly fraud and false claims to hidden browser-side risks that compromise customer trust, the partnership between Chargebacks911 and cside aims to deliver proactive, layered solutions that protect revenue, ensure compliance, and safeguard customer trust. The companies involved in the strategic partnership have not been explicitly mentioned in the provided search results, but their commitment to supporting their merchants is clear.

Partnership Announced Between Chargebacks911® and cside for Advanced Chargeback and Client-Side Security Solutions for International Retailers