Public Discussion Adopts New Structure

In the heart of Detmold, the Citizen Advice Bureau has undergone a transformation, adopting the city's slogan "For you. For Detmold" and the green Detmold skyline as part of its new look. This change is part of the city's ongoing effort to make municipal facilities visually recognizable.

Located at Paulinenstraße 45, the Citizen Advice Bureau is now more easily identifiable, with its fresh new look that reflects the city's commitment to accessibility and convenience. Britta Contursi, team leader at the Citizen Advice Bureau, expresses satisfaction with the new, inviting look.

Online services are now readily available via the city portal, including services from the Citizen Advice Bureau in Detmold. Residents can now apply for a resident's parking permit, a registration certificate, or register a change of address without the need for a physical visit. Britta Contursi and her colleagues advise hundreds of citizens daily on issues such as these, and the new online services have made their work even more efficient.

The appointment scheduling service for citizen consultation in Detmold has been offered as an inviting leave since May 2024. This service ensures a smooth process on-site, as a suitable time slot can be booked based on the issue. Although there may be waiting time due to the concept on Wednesdays, issues will still be resolved on the same day. The advantages of online services include no long journeys, no parking search, and no waiting time.

In addition to the new look and online services, the administration offers an appointment-free Wednesday since May 2024. This citizen-friendly and unbureaucratic approach has been well-received by Detmold's residents. All online services are clearly listed on the serviceportal-our website page, making it easy for residents to access and utilise these services.

A press release about these changes can be found on the city portal, inviting all residents to explore the new services and facilities offered by the city. The administration in Detmold is committed to making municipal facilities and service locations visually recognizable, and the new look of the Citizen Advice Bureau in Detmold is a testament to this commitment.