Rapidly Joining Forces: Australian Companies Bolster Cybersecurity Amidst Escalating Threats

In the ever-evolving landscape of cybersecurity, the latest ISG Provider Lens Cybersecurity - Services and Solutions report for Australia sheds light on the current state of affairs and future trends. This comprehensive study, which evaluates the capabilities of 97 providers across six quadrants, offers valuable insights for organizations seeking to bolster their defenses against increasingly sophisticated, AI-powered attacks.

The report, available for subscribers or one-time purchase on the provided webpage, is the result of a combination of empirical, data-driven research and market analysis, along with the real-world experience and observations of ISG's global advisory team.

One of the key findings is the proliferation of overlapping cybersecurity solutions in Australian organisations. Many companies have ended up with multiple tools for endpoint detection and response (EDR) and identity and access management (IAM), along with many dashboards that lack integration. This fragmented approach hinders the sharing of information, making it more challenging to respond effectively to threats.

However, there are signs of progress. Australian companies are strengthening identity protection and integrating AI into security operations. This shift towards a more centralized, cloud-based approach to cybersecurity is becoming increasingly prevalent, as noted in the report.

The report also highlights the growing concern about threats enabled by generative AI, such as voice cloning and the creation of deepfake images, videos, and audio clips. As AI continues to evolve, it presents both opportunities and challenges, with the potential for malicious interference in the training of AI models exposing organisations to risks of less reliable or biased predictions.

Among the companies named in the report, PwC earned the highest customer satisfaction scores in ISG's Voice of the Customer survey, part of the ISG Star of ExcellenceTM program. PwC was also named the global ISG CX Star Performer for 2025 in the cybersecurity service and solution providers category.

In the quadrants of Identity and Access Management, Extended Detection and Response, Security Service Edge, Technical Security Service, Strategic Security Service, and Next-Gen SOC/MDR Services for Australia, no specific companies are named as leaders in the available data. However, several companies are recognised as Rising Stars, including AC3, BeyondTrust, HPE (Aruba), Sophos, and TCS, which was named a Rising Star in two quadrants.

Notable leaders in multiple quadrants include IBM, Accenture, CyberCX, Deloitte, DXC Technology, Fujitsu, HCLTech, NTT DATA, PwC, Thales, and Wipro, each named as Leaders in three quadrants. Broadcom, EY, Fortinet, Infosys, Kyndryl, Microsoft, and Palo Alto Networks are named as Leaders in two quadrants each.

Cloud security has emerged as a top priority for cybersecurity leaders in Australia after companies rapidly migrated to the cloud to enable remote work during the COVID-19 pandemic. The use of AI can help organisations simplify their defenses while improving the effectiveness and efficiency of security measures.

For more details about the ISG Provider Lens Cybersecurity - Services and Solutions report for Australia, or to discuss any other cybersecurity matters, please contact ISG's press contacts Laura Hupprich and Julianna Sheridan via the provided email addresses.