Renault and Dacia automobile brands claim the title of "Customer Service of the Year 2025" award winners.
In a significant recognition of their dedication to customer satisfaction, Renault and Dacia have been awarded the prestigious "Customer Service of the Year 2025" trophy. The award, given in recognition of their daily commitment to exceeding customer expectations, was presented following a comprehensive study conducted by BVA Xsight and Viseo CI.
The study, which focused on the automobile manufacturing sector, highlighted Renault and Dacia's teams and network for providing a top-level customer experience. The exact category in which the brands won the award was not specified, but the trophy is a testament to their unwavering focus on customer service.
Sylvain DEVOS, Director of After-Sales Commerce and Quality France, made a statement regarding the win, expressing his gratitude and reiterating the brands' commitment to maintaining high standards in customer service.
More information about the study and the criteria for the award can be found on the European Customer Satisfaction Index (ESCDI) website at escda.fr. While the specific category in which Renault and Dacia won the award has not been disclosed, the brands' victory underscores their position as leaders in customer service within the automotive industry.
