Residents in Stein express frustration over nighttime disturbances at the Garden World in Dauchenbeck, according to the company's report
The peaceful neighbourhood of Stein has been disrupted for weeks by recurring alarm activations at Gartenwelt Dauchenbeck, located at Jakobsweg 15. The company has acknowledged the issue, but a permanent solution remains elusive.
Complaints about the nightly disturbances have been accumulating on social media, particularly in the Facebook group "MEIN STEIN." Residents have expressed their frustration over the prolonged acoustic signals, which can last up to 1.5 hours, causing significant inconvenience.
Under general German law, recurring loud signals can be considered an intolerable noise nuisance. The alarms go off "every few days or even almost daily," causing tension in the neighbourhood.
Gartenwelt Dauchenbeck has taken the matter seriously and is in close coordination with the service provider to identify the cause and limit the duration of the acoustic signals. The company's market leader, Daniel Schwab, has stated that they are aware of the resulting inconvenience to the neighbourhood.
Despite contacting a technician and the responsible security firm, a noticeable improvement has yet to be observed. One resident reported that the company had stated a week ago that a technician had been called, but the problem persists.
The holiday season has delayed the resolution process, adding to the residents' frustration. The timeline and extent of the resolution are still uncertain. The company is working diligently to find a permanent solution to the issue.
In the meantime, many alarm systems have a limit on the duration of acoustic signals for noise protection reasons. Gartenwelt Dauchenbeck is aiming to adhere to these regulations and limit the duration of the acoustic signals as much as possible.
The responsible authorities for such issues are usually the local ordinance offices or the police. However, in this case, the responsibility lies with Gartenwelt Dauchenbeck itself. The company is working closely with the authorities to ensure a swift and effective resolution to the problem.
Until a solution is found, the situation remains tense for the neighbourhood. Residents hope for a quick resolution to the alarm disturbances and a return to peace and quiet in their community.
