Small Business Climate Remains Constant in August as Consumer Resilience Balances with Cautious Spending Patterns (According to Fiserv Small Business Index)
In August 2025, the economic landscape showed a mixed bag of results, with some sectors experiencing growth while others faced challenges.
According to the latest Fiserv Small Business Index, the seasonally-adjusted Index held steady at 149 for August 2025. This stability was reflected in the retail sector, where foot traffic increased by 1.4% month over month. However, inflation-adjusted sales in retail fell by 1.4% year over year, indicating a shift in consumer behaviour.
The story was different for the restaurant industry, where foot traffic grew by 3.4% year over year. Quick service restaurant (QSR) sales grew by an impressive 8.3% year over year, suggesting that consumers opted for fast and affordable dining options. Despite this growth, the specific restaurant chain that saw a revenue increase of 8.3% while losing the most customers remains unidentified. Chili's, however, noted a significant revenue increase of 24%, and Guzman Y Gomez exceeded earnings expectations, but detailed revenue and customer loss information for August 2025 is not available.
The sales growth in the restaurant industry was 2.1% month over month, while services sales slipped (-0.5%) during the same period. Interestingly, year-over-year sales growth for August 2025 increased by 3.9%, with services sales growth outpacing goods (+4.8% vs +2.0%). This trend was also reflected in average ticket sizes, which grew by 0.3% compared to 2024.
In the wholesale trade sector, foot-traffic is declining due to macroeconomic pressure pushing ticket sizes higher. Despite this, average tickets in wholesale trade grew by 2.3% month over month and 5.8% year over year. Wholesale sales slipped by 0.3% month over month, while year-over-year sales growth was 3.1%.
Discretionary spending grew by 2.0% compared to 2024, and retail sales grew by 1.1% month over month. The decrease in average ticket sizes in August 2025 was driven by consumers prioritizing value-driven purchases. Essentials, on the other hand, fell by 1.5% month over month, while compared to 2024, Essentials rose by 5.9%. Discretionary spending rose by 1.2% month over month.
In conclusion, while the retail and restaurant sectors showed varying results in August 2025, the overall trend suggests a shift towards value-driven purchases and a growing preference for fast and affordable options. The specific restaurant chain that experienced both a revenue increase and customer loss remains undetermined. Future economic reports will provide more insights into these trends and their implications for businesses and consumers alike.
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